Shipping Policy
We are committed to providing you with the best possible shopping experience, including a clear and efficient shipping process. Please review our shipping policy below:
Standard UK Delivery
- Delivery Time: 3-5 working days
- Processing Time: Orders are processed and shipped 24-48 hours after purchase.
- Cost: At Checkout
Express UK Delivery
- Delivery Time: 2-3 working days
- Processing Time: Orders are processed and shipped 24-48 hours after purchase.
- Cost: At Checkout
International Shipping
- Delivery Time: 2-17 working days (Depending on Destination)
- Processing Time: Orders are processed and shipped 24-48 hours after purchase.
- Cost: At Checkout
Important Information
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Processing Time: Please note that the shipping date starts 24-48 hours after your purchase is made. Orders placed on weekends or public holidays will be processed the next working day.
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Tracking: Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor your package's progress. Please allow up to 48 hours for the tracking information to become available.
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Delivery Delays: While we strive to ensure timely delivery, there may be occasions where delays occur due to factors beyond our control (e.g., weather conditions, postal strikes, etc.). We appreciate your understanding and patience in such cases.
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Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid any delays or issues with delivery. Mergellanes is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by customers.
If you have any further questions, please don't hesitate to contact us at mergellanes@gmail.com.
